Refunds & Returns


Products on our website are listed at special prices and therefore are non-refundable. We do not accept returns under any circumstances. All the products have been listed with its description like size, length, weight, colour etc. Therefore, after payment is received by us, it shall be considered that the buyer has completely read and understood the product information and agrees to our terms and conditions. In case of any further or more information required please contact us at customercell@paldzigns.com.

Exchanges: We only exchange goods if they are received in a defective or damaged condition. In circumstances where you consider that a product is defective, you should promptly contact us at customercell@paldzigns.com with details of the product and the defect. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
 
In case the product is customized or manufactured as per the directions of the buyer, then under all circumstances the product shall be non-refundable and non-exchangeable.
 
Shipping: For replacement of the defective item you received, please mail to 
customercell@paldzigns.com or call 9810288386. Shipping charges for all replacements must be prepaid and insured by you. You are responsible for any loss or damage to product during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable.
( APPLICABLE ONLY ON PURCHASE MADE THROUGH WEBSITE )